Testimonials

Client Testimonials

We humbly invite you to take a look at some of the feedback regarding The Palms of Ponte Vedra. Our team is committed to creating an atmosphere that encourages social interaction, personal growth, and meaningful experiences.

Natalia W

2022-06-04

My mom was in the palms Alzheimer’s unit for 2 1/2 mths before she passed after I moved her from a facility that neglected her care during Covid lockdown I like to think the palms rescued my mother and my family. She was only 85 lbs when I moved her there. The previous facility refused to let us get her belongings. The palms donated furniture for her room and another family member donated a bed for her. Everyone from management, nurses, cma, maintenance and housekeeping was simply amazing, caring and compassionate. The place is so clean and mom was happy with meals. The staff is trained well and plenty of activities to keep everyone busy. They communicate with family well and residents were genuinely happy. I could write a book on what this facility means to me and still not do it justice. I would highly recommend this facility I only wish I had known about facility when I was first looking my for mom

john mcguiness

2020-06-27

It was three years ago that my brother and I discovered The Palms when we were looking for a safe and happy home for our mother who has advanced dementia. Immediately, we knew The Palms was the right place for her. We felt and saw the warmth and the liveliness. People socializing, playing games, happily going about their lives. This was home. Since that day, the staff at the Palms has become a trusted and loved extended family. They make tremendous efforts to get to know my mother as she is now and who she was before. They have forged bonds with her that she values as family. They also make it a point to stay connected to us, communicating with us all the time about how she is doing or to set up a video chat with her. The strongest endorsement of The Palms I can give comes from my father. His love and dedication to my mother over the last ten years were both a heartbreaking and beautiful experience to witness. Over the last year, his ability to visit with her became more limited as his strength weakened. His regular lunch visits became more sporadic and he found it hard to sustain the energy for extended visits. As he grew more ill, he agreed to move to closer to my brother and me, knowing he would have to separate from my mother and most likely would not see her again. He trusted The Palms with the most precious person in his life. Just before he died, he asked me to keep my mother at The Palms because “it is her home and she is happy there.” Even though her children were not local and he would not be with her, he felt strongly that The Palms provided the safety, happiness and support she needed. And, he was right. It is her home and she is very happy.

Lydia Cummins

2020-03-01

My 87 y/o mother was there for approximately 2 1/2 months for respite care and I cannot express how grateful I am to ALL the staff there for making her feel so welcome. I came and went many times and at different times and I was always greeted with friendly, smiling faces. She loved all the activities, especially the exercise pool. She became more social, gained confidence, gained weight and told all her family how nice the staff was which is critical for an ALF. I would highly recommend this place and am hoping my mother can return again next winter. Kiddos to the entire staff for all their kindness, compassion and hard work. Lydia Cummins

Candice Edwards Kennedy

2019-01-09

Fantastic community. Blessed that we are able to service some of their residents! -Dr. Edwards Kennedy

ANONYMOUS – D.

The Palms is an outstanding facility with a staff that is both friendly and professional. All the nursing staff was awesome and very patient with a very inpatient man (at times). Again… thank you for everything. -D

ANONYMOUS – D.

I remember the day I walked into the Palms- exhausted, fearful for my Uncle and his well-being and completely unaware of what my next steps should be…and then I met you. Your care and concern gave me immediate comfort and the facility calmed my deep…
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ANONYMOUS – T.

My mother, at 94 years of age, had been living by herself in her big house for five years since my father died after seventy years of marriage. She had some mild deafness and minor short-term memory loss, but was otherwise amazingly healthy and alert,…
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A very grateful granddaughter …

Hello Barbara, Kay and Marylee, This is very long overdue, but on behalf of our entire family, we would like to thank you all for the wonderful work you do and for taking such great care of my grandmother. Quite frankly her gains since she…
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ANONYMOUS – L.

I just wanted to say thank you to all of the nursing and other staff who have been doing more for my mom since she was released from the hospital last week. With her being isolated in her room for thirteen days following her discharge,…
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The Wartman/Gabrielle Family

Dear Palms Staff, I started to write Thank You Notes once we returned from Mom’s funeral in Baltimore. First, to the Front Desk and Administration, then to Nursing Staff, Maintenance, etc. I then realized it was impossible, as each is dependent on the other and…
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ANONYMOUS – A & D

Thank you for giving my husband and me an informative tour of The Palms facility on Friday, September 23. After parking our vehicle and entering the building, the warmth, friendliness, care and happiness were apparent throughout the facility. The residents who were in the hallways…
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ANONYMOUS

We visited 20 assisted living communities for our mother and we sensed immediately that The Palms is not your average ALF. It’s much more similar to an Independent Living community – the building is spacious and bright, with a wide variety of beautifully decorated public…
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ANONYMOUS

My mom moved into The Palms shortly after it opened in October, 2015 and spent the last fifteen months of her life in their assisted living facility. She absolutely loved it there and everyone in the organization. I can honestly say, having experience other facilities…
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Terry M.

I must thank you and your staff for the wonderful trip to the Cummer Museum over the weekend. Brooklyn and Emily were the perfect guides and lead us on a well planned and organized excursion. I cannot express enough how kind and caring they were…
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ANONYMOUS – B.

Our family is very grateful to you and The Palms staff for their wonderful attention, compassion, kindness and patience toward mom, especially over the last 4-6 weeks of her life. Mom’s caregivers and nurses during the day and night, the dining room staff, maintenance, housekeeping…
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ANONYMOUS – M.

Beyond thrilled that Latte’s pet therapy continues to be productive. One of the residents was lucid, with clear enunciation and stayed calm and seated and engaged during our visit. The nurse and additional staff mentioned this was a remarkable finding based from a historical perspective…
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ANONYMOUS – H & K

My wife and I have been very pleased with the care given to my mother from all of the employees at the Palms. I had thought on a number of occasions that I should send you a note to make you aware of particular employees…
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ANONYMOUS – S.

To All of the Staff at the Palms, I would like to thank the entire staff at the Palms for the love and excellent care that was shown to my Mother, during her time in both assisted living and in memory care. As a lot…
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Contact us today!

The Palms of Ponte Vedra is dedicated to assisting our residents in maintaining an independent lifestyle, with the proper facilities and support on an up-scale property, with a great sense of community and care overall. Contact us today with any questions you may have!