Dear Palms Staff,
I started to write Thank You Notes once we returned from Mom’s funeral in Baltimore.
First, to the Front Desk and Administration, then to Nursing Staff, Maintenance, etc. I then realized it was impossible, as each is dependent on the other and overlapping is really what makes it all work, “it’s teamwork at its best”.
Those last few weeks with Mom, she slept quite a bit; however, when she would have a “spark of energy” she said a lot in a few words, her words, not mine, “I can’t complain about anything, everyone is so nice to me and helps me and I know it’s not easy”. Well, she was right, everyone, at The Palms makes it work, and believe me, I had the opportunity often to see all these departments do amazing things! They kept our Mom’s spirit alive and guided her to activities, etc. daily, which gave her purpose!!
Now, to the group that not only took care of Mom, but me also. They are the Nurses, CNA’s and Margaret! Hospice was amazing and it was “this Palm’s team that worked together to make sure Mom was able to stay here, in her room, at the Palms, where felt safe and loved and Hospice worked with us.
So, as you can see, our family is so grateful for your Palms’ Family, because Mom was at peace there and that gave all of us peace to move forward knowing she was happy and well loved.
Again, with grateful hearts,
The Wartman/Gabrielle Family