To All of the Staff at the Palms,
I would like to thank the entire staff at the Palms for the love and excellent care that was shown to my Mother, during her time in both assisted living and in memory care. As a lot of you know, she became a resident of the Palms the very first night that The Palms was cleared by the state to open. All of you helped to make her feel safe and not alone. And as her daughter, I know that she wasn’t always easy to deal with!
Special thanks go out to the entire Activities Staff for the time to learn personal information about my Mom which helped her to recall & participate in activities. Some of you went way beyond the call of duty to provide her with experiences she thought she would not be able to enjoy again.
Special thanks to the culinary staff for brewing a pot of coffee in the wee hours of the morning and making sure Mom got some. Also for bringing over cake & cookies when she tired of pie for dessert!
Special thanks to all of the nursing staff who dealt with Mom on a daily basis. I especially appreciated the evening and night nursing staff who had to deal with her increasing restlessness and her desire to be up and dressed by 3AM! She often told me how one of you would sit with her out in the living room to keep her company.
And last but not least, a special thanks to all of the resident care techs who kept my Mom safe from falls, assisted with her personal hygiene and who kept her in clean clothes which wasn’t easy to do! There were a couple of you that really stood out in their obvious love and care for my Mom- you know who you are!
I certainly will miss the friendship that the Palms Staff showed me over the years and I appreciate the high quality of staff that is present at the Palms.
Thank you again.