My wife and I have been very pleased with the care given to my mother from all of the employees at the Palms. I had thought on a number of occasions that I should send you a note to make you aware of particular employees who go far above and beyond what is expected.
There are five employees who we feel should be recognized as real assets to your institution and who go out of their way to help patients and families in any way that they can. These employees professionalism, empathy, attention to detail, and willingness to go the extra mile for the patients is appreciated. The Palms is very fortunate to have employees such as these. Our thanks to you and your other administrative personnel for putting together such an excellent staff. Keep up the good work.
Best wishes for continued success.
H & K